Shipping policy

Shipping Policy

Thank you for shopping with us!

Processing Time

Ready-to-ship items: Processed within 1–2 business days

Custom or personalized orders: Handcrafted with care and processed within 5–10 business days

 

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location. Estimated delivery times:

U.S. Orders: 3–7 business days after processing

International Orders: 15–21 business days after processing

Tracking

You will receive a tracking number via email once your order ships. Please allow up to 48 hours for tracking updates.

Shipping Responsibility

Once we hand your package over to the shipping carrier, it is out of our control. We are not responsible for delays, lost packages, or delivery issues caused by the carrier or customs.

If your package is lost or arrives damaged, please contact your local carrier first for assistance. If you need further help, feel free to reach out to us.

Incorrect Addresses

Please double-check your shipping address before placing your order. We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.

Contact Us

For any questions or support, email us at jlsquarestore@gmail.com